Effective Date: Jan 01, 2025
At Sunnyvale Dentist (“we,” “our,” “us”), we are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with applicable privacy laws, including HIPAA.
1. Information We Collect
We may collect the following types of personal information:
- Personal Information: Name, address, phone number, email address, and date of birth.
- Health Information: Medical and dental history, treatment records, diagnosis, prescriptions, and other health-related information.
- Billing Information: Insurance details, payment information, and billing records.
- Appointment Information: Dates and times of appointments, visit history, and care preferences.
2. How We Use Your Information
We use your personal information to:
- Provide dental care and treatment.
- Schedule and confirm appointments.
- Process insurance claims and billing.
- Communicate with you about your treatment, care options, and appointment reminders.
- Improve our services and patient care.
- Comply with legal, regulatory, and insurance requirements.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.
These include:
- Secure storage of paper and electronic records.
- Encryption of sensitive data.
- Staff training on privacy and confidentiality.
- Restricted access to your information to authorized personnel only.
4. Sharing Your Information
We may share your personal information in the following circumstances:
- With Your Consent: We may share your information with third parties if you give us consent to do so, such as sharing your information with a specialist or lab for treatment purposes.
- For Treatment, Payment, and Healthcare Operations: We may disclose your information to other healthcare providers, insurers, or clearinghouses involved in your care.
- As Required by Law: We may disclose your information when required by law, such as in response to subpoenas, court orders, or government investigations.
- With Our Business Associates: We may share your information with third-party service providers who assist in providing services on our behalf (e.g., billing, IT support) but require them to maintain the confidentiality and security of your information.
5. Your Rights Regarding Your Information
You have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Correct: You have the right to request corrections to any inaccurate or incomplete information.
- Right to Request Restrictions: You can request restrictions on how we use your personal information, although some restrictions may limit the care we can provide.
- Right to Privacy Complaints: If you believe your privacy rights have been violated, you may file a complaint with our office or with the Department of Health and Human Services.
6. Retention of Your Information
We will retain your personal information for as long as necessary to provide treatment, comply with legal requirements, and maintain appropriate records. After this period, we will securely dispose of your information in accordance with applicable laws.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post an updated policy on our website and notify you accordingly. The effective date of the most recent version will be displayed at the top of the policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Sunnyvale Dentist 990 W Fremont Ave Ste G, Sunnyvale, CA 94087. Tel: (408) 524-5505 Email: [email protected]